§ 24A-107. Information required on invoice; written estimates; return of replaced parts.

(a)

Every person to whom a television and radio equipment repair facility license has been issued shall record all work performed on television and radio equipment, including warranty work, on an invoice and shall describe all service work done, the date or dates such service work was performed, parts supplied, and the respective prices charged thereon. If available, the make, model, and serial number of the television and radio equipment shall be clearly stated on such invoice. If any used, rebuilt, or reconditioned parts are supplied, the invoice shall clearly state that fact. If a part of a component system is composed of new or used, rebuilt, or reconditioned parts, such invoice shall clearly state that fact. If any parts, labor and/or workmanship supplied by the licensee are covered by warranties or guarantees, the licensee shall attach the warranty or guarantee statements, if any, to the customer's invoice or otherwise clearly note or record the terms and conditions of the warranties or guarantees on the customer's invoice. One copy of the invoice shall be given to the customer and one copy shall be retained by the television and radio equipment repair facility licensee for at least one (1) year from the date of the transaction or for the length of any warranties or guarantees associated therewith, whichever is longer.

(b)

The television and radio equipment repair facility licensee shall give to the customer, upon request, a written estimated price for labor and parts necessary for a specific job on television and radio equipment and shall not charge for work done or parts supplied which are in excess of the estimated price by more than ten percent (10%) without receiving the prior written or oral consent of the customer. The television and radio equipment repair facility licensee may charge a reasonable fee for making the estimate, which fee shall be stated in writing to the customer prior thereto.

(c)

Upon the written request of the customer prior to the repair, the television and radio equipment repair facility licensee shall retain all replaced parts from any repaired television and radio equipment for inspection by the customer at the time said equipment is delivered to the customer. The customer shall also be entitled to retain any replaced parts, except parts required to be returned to the manufacturer or distributor under a warranty or guarantee agreement. The aforegoing provisions shall not apply to replaced parts which the licensee is required to deliver to the manufacturer or distributor in exchange for new, used, rebuilt or reconditioned parts.

(CB-5-1974)