§ 26A-107. Motor vehicle repair facility license: information required on invoice, written estimates, return of replaced parts.

(a)

Every person to whom a motor vehicle repair facility license has been issued shall record all work performed on a motor vehicle, including warranty work, on an invoice and shall describe all service work done and parts supplied and the respective prices charged thereon. If any used, rebuilt, or reconditioned parts are supplied, the invoice shall clearly state that fact. If a part of a component system is composed of new or used, rebuilt, or reconditioned parts, such invoice shall clearly state that fact. If any parts, labor and/or workmanship supplied by the licensee are covered by warranties or guarantees, the licensee shall attach the warranty or guarantee statements, if any, to the customer's invoice or otherwise clearly note or record the terms and conditions of the warranties or guarantees on the customer's invoice. One copy of the invoice shall be given to the customer and one copy shall be retained by the motor vehicle repair facility licensee for at least one (1) year or for the length of any warranties or guarantees associated therewith, whichever is longer.

(b)

The motor vehicle repair facility licensee shall give to the customer, upon request, a written estimated price for labor and parts necessary for a specific job on a motor vehicle and shall not charge for work done or parts supplied in excess of ten percent (10%) of the estimated price without receiving the prior written or oral consent of the customer. The motor vehicle repair facility licensee may charge a reasonable fee for making the estimate, which fee shall be stated in writing to the customer prior thereto.

(c)

Upon the written request of the customer prior to the repair, the licensee shall retain all replaced parts from a motor vehicle for inspection by the customer at the time the motor vehicle is delivered to the customer. The customer shall also be entitled to retain any replaced parts, except parts required to be returned to the manufacturer or distributor under a warranty or guarantee agreement. The aforegoing provisions shall not apply to replaced parts which the licensee is required to deliver to the manufacturer or distributor in exchange for new, used, rebuilt or reconditioned parts.

(CB-176-1973)